FAQ and help
This FAQ page answers practical questions about sign up, mobile use, file processing, safety, limits, and common failures.
Use it before upload to understand how the service behaves, what happens to files, and which next step makes sense if a job does not finish successfully.
Sign up and mobile access
Users can quickly see whether an account is required, how the workflow feels on mobile, and how simple the basic use case remains.
Limits and supported formats
FAQ explains that the live value belongs in the uploader and that supported formats depend on the selected tool.
Failures and the next attempt
When a run fails, start by checking file format, size, source-file condition, and tool choice before trying again.
Security and file lifecycle
This section explains temporary processing, automatic deletion, and when it makes sense to open the Security page for more context.
What users usually need before upload
Before they start, most users want to know whether sign up is required, whether it is safe to upload a document, and where to find the current limits. These questions matter most on mobile and in workflows where the file will be shared immediately after processing.
The answers stay direct: check the uploader for the current limit, remember that failures can depend on the source file, and review format, size, and tool choice before repeating the run.
How FAQ works with the catalog, limits, and contact pages
FAQ works best as a bridge. If the question is about session limits, file size, or format compatibility, the next stop is the Limits page or the uploader that shows the current value. If the real question is which workflow to use, the next stop is the tools catalog or the specific tool page.
When a failure repeats, keep the page URL, source file format, attempted action, and exact error message ready. That context makes it much easier to separate a product limit from source-file damage or a temporary runtime failure.
Frequently asked questions
Do I need an account?
No. The basic workflow is available without creating an account.
What happens to my files after processing?
Files are used only to complete the requested action and are then removed automatically.
Can I use the service on mobile?
Yes. The pages and tools work in a mobile browser as long as the file fits the current limits.
Why can processing fail?
Typical reasons are a damaged source file, current limits or a temporary processing error.
Which formats are supported?
That depends on the tool. Open the relevant tool page or the Limits page to check the current requirements.
Is it safe to upload documents?
Access is restricted, processing is temporary, and deletion is automatic. For sensitive documents, also review the Security page.
Where can I check the current limits?
The authoritative current value should be visible in the uploader. FAQ and the Limits page explain how the limit model works, but the upload interface shows the limit for the current session.
What should I include if I contact support?
Include the page URL, source file format, attempted action, and the exact error message if the interface showed one. That context helps support classify the issue much faster.
Back to the main sections
If you need the next step after FAQ, go back to the homepage, open the tools catalog, or review limits and security.