File security
ihatepdf.pro processes PDF files and related formats in a temporary processing environment. We understand that users may upload contracts, scans, statements, invoices, presentations and other documents, so file security and predictable deletion are important parts of the service.
How files are processed
When you upload a file, the service creates a temporary processing job. The file is used only to complete the operation selected by the user: merging, splitting, compressing, converting, OCR, password protection, unlocking or another available tool. After processing is complete, the service generates a result that can be downloaded within the current session.
Retention period
Uploaded files and generated results are stored temporarily and are automatically deleted 120 minutes after processing is finished. ihatepdf.pro is not designed for long-term document storage, so please download your result after processing.
File access
Files are available only within the current user session. We do not publish uploaded documents, list them publicly or make them available as public content.
Use of files
We do not use uploaded files to train AI models, build advertising profiles or manually review document contents. Files are used only to perform the operation selected by the user.
Third-party processing
Core file processing is performed within the ihatepdf.pro infrastructure. We do not send user files to third-party services for permanent storage or model training.
Technical logs
The service may store technical events such as request time, processing status, operation type, file size, error code, IP address or session identifiers. This data is used for troubleshooting, abuse prevention and service reliability. We do not store document contents in technical logs.
Security limitations
Do not upload documents unless you have the right to process them. Do not use the service to distribute malicious files, violate copyright, bypass access restrictions or process illegal content.
Report a security issue
If you find a vulnerability, a security issue or believe that the service processed a file incorrectly, contact us at support@ihatepdf.pro. Please include the tool name, approximate time of the operation, a description of the issue and, if possible, a technical screenshot without confidential data.