Contact and Details

Write to us at support@ihatepdf.pro about processing errors, choosing a tool, security, partnerships, and feature suggestions.

To get a faster response, include a link to the page, the file format, and a brief description of the task or problem.

Processing errors

If a tool fails or won't start, let us know the page link, file type, and the step where the problem occurred.

Questions about tools

Write to us if it's unclear which tool to choose for a specific task or how to interpret the processing result.

Feature suggestions

Business inquiries

This page can also be used for partnership and organizational questions related to the service.

Write to us if

a tool finished with an error;
you're not sure which tool to choose;
you need to report a security issue;
you want to suggest a new feature;
you have a business or partnership inquiry.

What to include in your message

To help us understand the situation faster, please include:

a link to the page where the problem occurred;
the source file format;
what exactly you were trying to do;
the step at which the error appeared;
the exact error text, if it was visible;
whether the problem repeats.

If your question is about choosing a tool rather than an error

Describe the result you want. For example:

you need to merge several files into one PDF;
you need to reduce the document's size;
you need to convert a PDF to JPG;
you need to build a PDF from photos;
you need to remove unnecessary pages.

This kind of context is more useful than a general question like "what should I do with this file."

If your question is about security

Please note explicitly that your message is about security, and include reproduction steps if you found a potential vulnerability or unexpected behavior of the service.

Frequently asked questions

Include a link to the page, the source file format, the action you were performing, and the exact error text if it was visible. This information helps us understand the issue faster.

Yes. Use the same address, support@ihatepdf.pro, to suggest tools or scenarios missing from the catalog.

Response time depends on the nature of the request. A clear and concise message speeds up the review.

If the task doesn't require uploading a document with personal or financial data, it's best not to send it to support.

Реквизиты продавца

Статус: плательщик налога на профессиональный доход

Сайт: https://www.ihatepdf.pro/

What to do next

If you first need to choose a tool, check limits, or clarify data processing rules, start with these pages.