Limits and formats
Limits can change with the tool, document complexity, and current load, so the uploader is the best place to see the live value for your session.
This page explains how to read those limits and what to try when a file does not pass on the first attempt.
Limits depend on the tool and current load
File size, number of files, page count, and total task size can vary by workflow and by the current operating state.
Large or complex files may take longer
Even when upload is allowed, the result can still depend on document structure, total page count, and the amount of embedded images or data.
The uploader is the current authority
The value shown in the upload interface should be treated as the current session limit, not an old static number from a help article.
If processing fails, reduce or split the task
When a file does not pass, try to reduce file size, split the document, or choose the tool that matches the workflow more precisely.
How to read the limits model
Limits exist to set practical expectations before upload. For some tools the main constraint is file size, for others it is number of pages or the total size of all files in one task. That is why the same document may fit one workflow and fail in another.
If upload is rejected immediately, check the source format, file size, and whether the job can be separated into two smaller steps. This matters most for long scans, heavy image-based PDFs, and multi-file bundles that are easier to process in parts.
Back to the main sections
After checking limits, go back to the catalog and run the tool you need in the same locale.