Privacy Policy

ihatepdf respects user privacy. This Privacy Policy explains what information we may process when you use https://www.ihatepdf.pro, our PDF tools, and related service features.

What data the service receives

The service temporarily receives uploaded files for the requested operation and the minimum technical context needed for stable delivery.

Why that data is used

File access is required to run the selected PDF action, while technical data helps maintain correct behavior, reliability, and abuse protection.

How to ask privacy questions

If more clarity is needed, use the contact page and mention the exact section that needs explanation.

1. Who is responsible for data processing

The processing described on this page is carried out by the operator that publishes ihatepdf.pro. The current published route for privacy and support questions is https://www.ihatepdf.pro/en/contacts/.

2. What data we may process

We may process:

  • uploaded files and processing outputs to the extent needed to perform the requested action;
  • technical and diagnostic data such as IP address, request date and time, browser type and version, device information, interface language, referring URL, error details, and system events;
  • contact and support communications;
  • service interaction data needed for stability, abuse prevention, security, and product improvement.

3. Why we use data

We may use data to:

  • provide the requested file processing function;
  • maintain service stability, security, and availability;
  • detect failures, abuse, malicious activity, and automated attacks;
  • respond to user requests;
  • comply with legal obligations;
  • protect the legitimate interests of the operator that publishes ihatepdf.pro;
  • improve product quality, interface, and performance.

4. Legal bases

Depending on the situation, processing may rely on:

  • performance of a contract or steps requested before providing the service;
  • compliance with legal obligations;
  • legitimate interests in operating, securing, supporting, and improving the service;
  • user consent where consent is required.

5. How long we retain data

We aim to keep information no longer than necessary.

  • Uploaded files and generated outputs - up to 120 minutes under the current runtime retention policy.
  • Technical logs and diagnostic records - for the minimum period needed for diagnostics, abuse prevention, and security operations.
  • Support correspondence - as long as reasonably necessary to answer, follow up on, and document the request or protect our rights.

6. Sharing data with third parties

We do not sell users' personal data. We may share limited data with service providers that help us operate the service, including infrastructure, email, monitoring, and security providers. Information about such providers: current infrastructure, email, monitoring, and security providers engaged to operate the service.

We may also disclose data if required by law, court order, lawful authority request, or when reasonably necessary to protect the rights, security, or legitimate interests of the operator that publishes ihatepdf.pro.

7. International data transfers

Depending on the infrastructure used, data may be processed in countries other than the user's country. In that case, we seek to apply reasonable contractual, organizational, and technical safeguards.

8. Data security

We use organizational and technical measures designed to protect data against unauthorized access, loss, destruction, alteration, and misuse. A high-level description is available on the Security page. No internet-facing system can guarantee absolute security.

9. User rights

Depending on applicable law, users may have rights to:

To exercise privacy or data-rights requests, use https://www.ihatepdf.pro/en/contacts/.

10. Children's data

If you believe a child provided data without an appropriate legal basis, use https://www.ihatepdf.pro/en/contacts/.

11. Third-party links

The website may contain links to third-party sites or services. We do not control their content or privacy practices.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page.

13. Contact

  • Contact route: https://www.ihatepdf.pro/en/contacts/
  • Security page: https://www.ihatepdf.pro/en/security/

Back to the main sections

If you need the practical next step after reading this page, open the catalog or use the contact route.